HIPAA Notice of Privacy Practices | Star Eon Homecare LLC

NOTICE OF PRIVACY PRACTICES

Effective Date: [February 14, 2025]

Last Update Date: [January 16, 2026]

Introduction

This Notice of Privacy Practices explains how Star Eon Homecare LLC may use and disclose your protected health information (“PHI”) and how you can access that information.

Star Eon Homecare LLC is a non-medical in-home care agency. We provide personal care, companionship, supervision, and assistance with activities of daily living. We do not provide medical or skilled nursing services. Even so, we may receive or create health-related information about you while providing our services, and we are legally required to protect it.

This Notice applies to all forms of information we maintain about you, including:

Written records
Electronic records
Verbal communications

Please review this Notice carefully.

Our Legal Duty to Protect Your Information

We are required by federal and California law to:

Protect the privacy and security of your PHI
Provide you with this Notice describing our privacy practices
Follow the terms of this Notice
Notify you if a breach occurs that compromises the security or privacy of your information

How We May Use and Disclose Your Information

We may use or share your PHI without your written authorization in the following situations:

Care Coordination and Service Delivery

Assigning, supervising, and scheduling caregivers
Ensuring continuity and quality of non-medical care
Communicating relevant care needs to caregivers involved in your services

Communication With Family or Authorized Representatives

Sharing information with family members, legal representatives, or others you authorize, when appropriate for your care or payment

Billing and Payment

Processing payments, invoices, or reimbursement
Verifying coverage or eligibility, if applicable

Business Operations

Quality assurance and internal reviews
Training, supervision, and administrative functions
Compliance, audits, and licensing requirements

Legal and Regulatory Requirements

When required by federal, state, or local law
In response to lawful requests from government agencies

Mandatory Reporting (California Law)

Reporting suspected abuse, neglect, or exploitation of elders or dependent adults, as required by California law

We will limit uses and disclosures to the minimum necessary to accomplish the purpose.

Uses Requiring Your Written Authorization

We will not use or disclose your PHI for the following purposes unless you give us written authorization:

Marketing activities
Sale of your PHI
Any use or disclosure not described in this Notice

You may revoke your authorization at any time in writing. Revocation will not apply to actions already taken.

Your Rights Regarding Your Information

You have the following rights under federal and California law:

Right to Inspect and Obtain Copies

You may request to see or receive copies of your PHI in paper or electronic form.

Right to Request Corrections

If you believe information is incorrect or incomplete, you may request an amendment.

Right to Request Restrictions

You may ask us to limit how we use or share your information. We are not required to agree, except where required by law.

Right to Confidential Communications

You may request that we contact you in a specific way or at a specific location (for example, by phone only or at a different address).

Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI.

Right to Receive a Paper Copy

You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

Right to Be Notified of a Breach

You have the right to be notified if a breach occurs that affects the privacy or security of your information.

Our Responsibilities

We are responsible for:

Maintaining appropriate administrative, physical, and electronic safeguards
Using and disclosing PHI only as permitted by law
Limiting access to authorized personnel
Following the terms of this Notice
Providing breach notifications when required

Complaints

If you believe your privacy rights have been violated, you may:

File a complaint with [Agency Name]
File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights
File a complaint with the appropriate California regulatory authority, where applicable

You will not be retaliated against for filing a complaint.