Terms of Service
Effective Date: [February 14, 2025]
Last Updated: [October 31, 2025]
These Terms of Service (“Terms”) govern your use of the website https://www.stareonhomecare.com (“Site”) operated by Star Eon Homecare LLC (“we,” “us,” or “our”). By using this Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. About Our Services
Star Eon Homecare LLC provides non-medical in-home care staffing and related referral services within California.
We do not provide medical or nursing services, diagnosis, or treatment, and the information on this Site is for general informational purposes only.2. Use of the Site
You agree to use this Site only for lawful purposes and in a manner consistent with these Terms.
You must not:
Submit false, misleading, or incomplete information.
Attempt to access or interfere with our systems, data, or security.
Reproduce, copy, or exploit any part of the Site for commercial use without written permission.
Post or transmit any harmful or unlawful material.
We reserve the right to suspend or terminate access to anyone violating these Terms.
3. Client Inquiries and Forms
When you submit a contact form, you agree that:
You are providing accurate information so we can respond to your inquiry.
Submission of a request does not guarantee services, availability, or eligibility.
Communications through the Site are not confidential medical communications.
4. Employment Applications (Careers)
If you apply for work through our Careers page:
You affirm that the information you provide is true and complete.
Submitting an application does not guarantee employment or an interview.
We may verify information provided and conduct background checks consistent with California law.
Application data will be handled per our Privacy Policy.
5. Intellectual Property
All content on this Site—including text, graphics, logos, and design—is the property of Star Eon Homecare LLC and is protected by U.S. copyright and trademark law.
You may view or print pages for personal, non-commercial use only.
You may not copy, modify, or distribute any content without written consent.6. Links to Other Websites
Our Site may contain links to third-party sites (for example, partners or resources).
We are not responsible for their content or privacy practices. Use those sites at your own risk.7. Disclaimer of Warranties
The Site and its content are provided “as is” and “as available.”
We make no warranties or representations about the accuracy, reliability, or completeness of any information on the Site.
Use of the Site is at your own risk.8. Limitation of Liability
To the fullest extent permitted by law, Star Eon Homecare LLC and its owners, employees, and affiliates are not liable for any damages or losses arising from:
Your use or inability to use the Site,
Any errors, omissions, or interruptions, or
Any reliance on information provided through the Site.
Our total liability for any claim related to your use of the Site shall not exceed $100.
9. Indemnification
You agree to indemnify and hold harmless Star Eon Homecare LLC, its officers, employees, and partners from any claims, damages, or expenses (including attorney’s fees) arising from your misuse of the Site or violation of these Terms.
10. Privacy
Your use of the Site is also governed by our Privacy Policy.
By using the Site, you consent to the collection and use of information as described there.11. Email and SMS Communication
By submitting forms on our Site, you agree that we may contact you by phone, email, or text regarding your inquiry or application.
You may opt out at any time by following the instructions in our messages.12. Changes to These Terms
We may update these Terms occasionally. The “Last Updated” date above shows the latest revision.
Your continued use of the Site after updates constitutes acceptance of the new Terms.13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes shall be resolved in the appropriate courts located in Santa Clara County, California.14. Contact Us
If you have questions about these Terms, contact us at:
Star Eon Homecare LLC
696 Glen Ct., Milpitas, CA 95035
📧 [email protected] 📞 (408) 503-3855
Here Are Answers to Common Questions
What is non-medical home care?
Non-medical home care means personal assistance and companionship that help with everyday living — not medical treatment — so your loved one can stay safe and comfortable at home.
Who can benefit from your services?
Seniors, adults recovering from illness or surgery, or anyone who needs companionship, daily reminders, or help around the home can benefit from our support.
How do you ensure the safety and quality of care?
Every caregiver is carefully screened, background-checked, and trained. We also perform regular supervisory visits and family check-ins to ensure consistent, high-quality care.
Are your caregivers licensed and trained?
Yes. All team members meet state requirements for non-medical in-home care and complete orientation and ongoing training focused on safety, communication, and dignity.
What is the process to start services?
It begins with a simple conversation. We’ll schedule a free in-home or phone consultation to learn about your loved one’s needs, create a personalized care plan, introduce a compatible caregiver, and start services when you’re ready.
How quickly can care services begin?
We can often begin within just a few days of your consultation — sooner if needed. Our goal is to make the transition smooth and stress-free for your family.
Can we meet the caregiver before services start?
Absolutely. We encourage families to meet or speak with their caregiver in advance to build comfort and trust from day one.
Can we adjust or pause services if needed?
Yes. You can add, reduce, or pause services anytime without long-term contracts. We design care around your changing schedule and preferences.
How are services paid for?
Services are provided on a private-pay basis. We offer transparent hourly rates and flexible scheduling so families can choose the level of support that best fits their needs and budget.
Do you provide care for couples or multiple family members?
We do. We can create one coordinated care plan to support both individuals in the same home, keeping routines and companionship consistent.
Still have questions? Contact us!
(408) 503-3855
696 Glen Ct., Milpitas CA 95035
CA HCO License #: 434700227
© 2025 Star Eon Homecare LLC. All rights reserved.
Non-medical in-home caregiver services in California.
By using this website, you agree to our Privacy Policy and Terms of Service.